You can also solve your own DNS: 3D Warehouse issues today: DNS Issue - #3 by Geo

So, if you are unable to 3d Warehouse and still have this setting enabled on your Comcast router please disable it and try again. It was a feature that Comcast implemented on all customers, but had since disabled on all (oops, I guess not, because I found this) customers because there were many problems with it. This “protection” was an extra layer of blocking or security for Comcast customers. Some Comcast customers were unable to connect to 3D Warehouse from the SketchUp client and the behavior was attributed to “smart packet protection” setting on the Comcast router. The Comcast issue was debugged by me when a school for kids on the Autism Spectrum could not get to 3dwarehouse: It’s difficult to troubleshoot everyone’s internet, but we’ll try. SketchUp go to Google and get forwarded to us. Here’s a couple of the crazy issues we’ve had. They can also use Window->Components and search 3dwarehouse from there for downloads. I can't connect all my pcs on the 3D Warehouse at the same time 3D WarehouseĬan they connect in the browser? They could always upload / download from there. What else can I do (other than getting a new computer)? and attempted to check any relevant security settings, though I’m not sure I found the right ones other than following step C on this page. I’ve already cleared the MSIE cache and cookies, etc.

I don’t see how this could possibly be caused by Internet Explorer settings - wouldn’t they also stop SU 2013 from getting into the EW?. Also, I can’t sign in to either warehouse in MSIE outside of SketchUp - I get the very similar-looking “Internet Explorer cannot display the webpage” error screen. I was careful to sign out through SU 2013 before trying to sign in with 8 and '14. But SU 2013 seems to sign in to the Extension Warehouse (only) just fine.

When I click the 3D Warehouse “Sign In” link in SU 8 or SU 2013, or either the 3D Warehouse or Extension Warehouse “Sign In” link in SU 2014, they all give me the “This program cannot display the webpage” error screen (screenshot detail below). SU 8 of course doesn’t have access to the Extension Warehouse. I can ONLY log in to the SketchUp Extension Warehouse through SU 2013. This is a weird one: I have an old system, Win XP SP3 and MSIE 8, with SU 8, 20 installed.

Sketchup cannot connect to 3d warehouse